Privacy policy

We: Name: Bennesch Legal Consulting

You: Any user of our services or website

Address: 12 Coronet Drive Ibstock Leicestershire LE67 6QF

E-mail: info@benneschlegal.co.uk

What Information do we collect?

We currently collect and process the following information:

Information that you enter onto our website or by phone or provide to us in any other way Personal identifiers, contacts and characteristics (for example, name and contact details such as telephone number and email address)
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
The information in this policy is provided for the benefit of general visitors to the website – If you engage the services offered and become a client we will process a wider range of personal data and deal with a broader range of privacy-related issues. At this point you will be directed to the Privacy Policy of Taylor Rose MW through whom our consultancy service are conducted. Details of which can be found here: https://www.taylor-rose.co.uk/legal/privacy-policy

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

To monitor website trends, which we or our business partners may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

We may share this information with Taylor Rose MW to whom we offer our consultancy Services and their privacy policy can be found here: https://www.taylor-rose.co.uk/legal/privacy-policy

We may also share this information with Wix.com who host the online platform for our website Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Kara Bennesch

(b) We have a legitimate interest as you have asked us to provide you with our services or to get in touch with you to discuss our our services. We are unable to get in touch with you to provide our services or to discuss your needs without you providing us with the data that is being processed and therefore the processing of the data is necessary to fulfil your request. In providing us with your personal information you should expect that it will be processed to make contact with you in relation to your transaction or enquiry.

Why do we collect your information?

To provide and operate our services
To provide you with ongoing assistance and support;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How we store your personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We keep information provided via the website on our email system only for as long as is necessary to provide you with information about our services or until you inform us that you do not wish to proceed with our services. We will then dispose your information by deleting the data from our systems.

How do we communicate with you?

We may contact you to provide a conveyancing fee estimate or to obtain more information so that we can assist you with our services or as is otherwise necessary to contact you to enforce any applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [insert email address] if you wish to make a request or if you don’t want us to process your data anymore.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Kara Bennesch at Bennesch Legal Consulting, 12 Coronet Drive, Ibstock, Leicestershire, LE67 6QF or email info@benneschlegal.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk